An open letter to Samsung is circulating over the web today. In the letter, the sender congratulates the company for its new appointed executive, Dongjin Koh, who promised to make innovations in smartphone manufacturing. The letter also called for the company’s attention to improve its product, especially the ‘bloated and unwanted preinstalled apps’ in their phones, especially their flagship product Galaxy S4.
The letter weighs the declining features of Samsung’s devices and discusses how it affects consumers – today and in a long run. At the end of the letter, the anonymous sender asked the company to prioritize the quality of its products.